Aramex is a key logistics and courier service provider in Dubai, specializing in express delivery, freight forwarding, and comprehensive logistics solutions. The company supports both domestic and international shipments, enabling seamless global trade. Due to Dubai’s strategic location as a major trade hub, Aramex has become essential in the logistics industry, providing swift and secure delivery solutions for businesses across various sectors.

Services Offered by Aramex in Dubai

Aramex provides a broad range of services, including:

  • Courier delivery for parcels, documents, and packages.
  • Freight forwarding for international shipments.
  • Logistics solutions tailored for e-commerce businesses.
  • Customs clearance services to facilitate smooth imports and exports.

Aramex’s services are vital for both individuals sending small parcels and businesses requiring complex logistics solutions.

How to Contact Aramex Dubai

To connect with Aramex Dubai, it is important to have their contact number and additional communication methods on hand. Whether you need assistance with a shipment, a query about services, or need to track your package, Aramex offers several ways to get in touch.

Aramex Dubai Number

The primary contact number for Aramex Dubai is:
+971 4 503 1111.

By calling this number, you can speak directly to customer service representatives who will assist you with any queries or concerns about your deliveries.

Alternative Contact Methods

Email Support: For less urgent inquiries, you can email Aramex at info@aramex.com for general inquiries or support@aramex.com for assistance with tracking shipments or delivery issues.

Online Customer Support: The Aramex Dubai website features a live chat option, where you can directly communicate with support staff. This is especially helpful for tracking packages or asking specific service-related questions.

Mobile App: Aramex also offers a mobile app for easy access to services, including shipment tracking, customer support, and the ability to manage deliveries on the go.

Aramex Dubai Office Locations

Aramex Dubai Office Locations

Aramex operates multiple locations throughout Dubai to cater to the city’s high volume of logistics activity. These offices provide services like parcel drop-off, shipment collection, and customer support.

Main Aramex Dubai Headquarters

The central hub of Aramex operations in Dubai is located in the Al Qouz area, making it a convenient location for both business and residential customers. This head office handles a wide range of logistics services and offers both domestic and international shipping.

Aramex Dubai International Airport (DXB)

As one of the busiest airports in the world, Dubai International Airport (DXB) is a key location for Aramex’s operations. This office primarily handles international parcels, offering fast processing of urgent shipments.

Aramex Dubai Silicon Oasis & Jebel Ali Free Zone

Aramex also maintains a strong presence in Dubai’s industrial zones, such as Dubai Silicon Oasis and Jebel Ali Free Zone. These locations serve e-commerce businesses and manufacturers with specialized logistics services like freight forwarding, warehousing, and last-mile delivery.

Aramex Dubai Operating Hours

Knowing the operating hours of Aramex’s offices in Dubai ensures you can reach out for assistance at the right time.

General Operating Hours

Aramex offices typically operate during the following hours:

  • Monday to Friday: 8:00 AM to 6:00 PM
  • Saturday: 8:00 AM to 2:00 PM
  • Sunday: Closed

However, it is important to note that some Aramex locations may have different operating hours, especially in Dubai International Airport or specialized warehouses. Therefore, it is advisable to confirm with your nearest office by calling the Aramex Dubai number.

How to Track Shipments with Aramex Dubai

How to Track Shipments with Aramex Dubai

Tracking your shipment with Aramex is easy and convenient. Whether you are sending or receiving packages, staying updated on your shipment’s progress is vital.

Tracking Shipments Online

To track your shipment, simply visit the Aramex Dubai website and input your unique tracking number. The website provides real-time updates on the status of your parcel, including its location and expected delivery time. You can also track your shipment using the Aramex mobile app, which provides the same tracking information on the go.

International Shipments

If you’re sending or receiving an international shipment, tracking is available for both domestic and international packages. Aramex’s global network ensures that you can access tracking information from anywhere in the world.

Aramex’s Role in E-Commerce Logistics

Dubai has emerged as a central hub for e-commerce, and Aramex is instrumental in supporting this growth. The company provides specialized logistics solutions for e-commerce businesses, ensuring that online orders are processed quickly and efficiently.

How Aramex Supports E-Commerce in Dubai

Aramex’s services for e-commerce businesses include:

  • Warehousing solutions for inventory management.
  • Last-mile delivery to ensure timely delivery to customers.
  • Real-time tracking for online retailers and their customers.

With its expertise in e-commerce logistics, Aramex ensures that businesses can meet consumer demand, handle returns, and offer a seamless shopping experience.

Benefits of Using Aramex Dubai Services

Aramex has become a trusted name for logistics and courier services in Dubai due to its reliability and efficient operations. Whether you are a business owner looking for reliable logistics support or an individual sending a package, Aramex offers several advantages.

Efficiency and Reliability

Aramex’s reputation for timely deliveries and exceptional customer service makes it a preferred choice for customers across Dubai. Their track record in handling both small and large shipments with care ensures that goods arrive on time, every time.

Global Reach

Aramex operates in over 60 countries, allowing for seamless international shipping. Whether you’re sending a package across the UAE or to another continent, Aramex ensures that your shipment is delivered efficiently.

Customer-Centric Approach

With multiple communication channels such as phone, email, mobile app, and live chat, Aramex is committed to providing excellent customer support, ensuring that all customer concerns are addressed promptly.

Aramex Dubai offers reliable and efficient courier, freight, and logistics services. With a range of customer service options, including a contact number, email support, and the Aramex mobile app, reaching the company for inquiries or issues is straightforward. Additionally, Aramex’s extensive network of offices throughout Dubai and beyond makes it accessible for individuals and businesses alike.

FAQs

What is the contact number for Aramex Dubai?

You can reach Aramex Dubai customer service at +971 4 213 0000 for general inquiries and support.

How can I track my shipment with Aramex Dubai?

To track your shipment, you can visit the Aramex website and enter your tracking number. Alternatively, you can call +971 4 213 0000 for assistance.

Is there a toll-free number for Aramex Dubai?

Aramex Dubai does not have a toll-free number, but you can contact them at +971 4 213 0000 for support.

How can I contact Aramex Dubai for delivery inquiries?

For delivery inquiries, you can reach Aramex Dubai at +971 4 213 0000 or use the Aramex online customer support tools.

Can I contact Aramex Dubai through email?

Yes, you can email Aramex Dubai customer support at customercare@aramex.com for general inquiries and assistance.

How can I speak to a representative at Aramex Dubai?

To speak with a representative at Aramex Dubai, call +971 4 213 0000. You may also use the live chat option on their website for immediate assistance.

What are the working hours for Aramex Dubai?

Aramex Dubai’s customer service operates from 8:00 AM to 6:00 PM, Sunday to Thursday. Check their website for any updates on holiday timings or special hours.

Does Aramex Dubai offer international shipping?

Yes, Aramex Dubai handles both local and international shipments. For international shipping inquiries, call +971 4 213 0000 or visit their website for more information.

Picture of Admin

Admin

related news